Q. How does the user accept credit card payments for its business?
A: Merchant providers offer payment gateways for accepting credit cards. The user will need to sign up with one. They offer a free PayPal gateway, but the user can choose any the user likes. The user will need a shopping cart to sell items in its store. Shopping Carts are available in Fantastico.
Q. How does the user run a trace route on a Mac?
A: Trace route is a utility that records the route between the user’s computer and its HostGator server. It also displays the amount of time each hop takes. If the user cannot reach its site, a traceroute will help them determine the issue. To run trace route on a Mac, one can follow these steps: These steps are created using Mac OS X. For earlier operating systems, the user will need to download and use a third party program.
* From the hard-drive, open the Applications folder, and click to open the Utilities folder.
* Double-click Terminal.
* Type traceroute followed by its domain name, and hit Enter. In this example, userdomain.com is used. The user should be sure to replace userdomain.com with its actual domain name. Trace route will tell the user how many routers the packets travel through, and how long it takes them to travel between routers. If the routers have DNS entries, traceroute will list the names of the routers, their network affiliation and geographic location.
* Check times between hops that are greater than 200 ms or that return asterisks *** which indicate that its request has timed out. If it takes long return times, or the request timed out, the user should copy the information and include it in a ticket to support@hostgator.com
Q. How does the user set up streaming video or music?
A: Many people have questions about media steaming support for their sites. Unless the user has a dedicated server, HostGator supports only “HTTP Streaming” which is Real player, QuickTime, and Windows media player.
After the user encodes its media files, there are two more steps in preparing the content for streaming from a Web server. The user must create Windows Media metafiles with .wax, .wvx, or .asx file name extensions and add tags to its HTML files. The HTML tag points the end user’s browser to the metafile, which points Windows Media Player to the content, the Windows Media file. A metafile must be used to reference the media because a direct reference to the media in an HTML tag will cause most browsers to attempt to download the media rather than stream it.
To create a Windows Media metafile:
One should open a text editor, such as Microsoft Notepad. It should type the following metafile script, replacing the URL with that of the media and reference the media just as it would to any other Web file.
<ASX VERSION=”3.0″>
<ENTRY>
<REF HREF = “http://UserWebServer/Path/UserFile.wmv” />
</ENTRY>
</ASX>
The user can place the metafile in the same folder as that of its media. If the user does so, it can use a relative path, which is simply the name of the file. The REF line would look like this:
<REF HREF=”UserFile.wmv” />
The user should save the text file, using the name of media file followed by the .wvx extension if the metafile points to a file with a .wmv extension, or .wax if the metafile points to a file with a .wma extension, such as UserFile.wvx. The file name extension .asx used in previous versions of Windows Media Technologies. To add a tag to an HTML file using a text editor such as Microsoft Notepad, open the Web page that the user wants to add the reference to the media to. Add the URL of the metafile. For example:
<HTML>
<BODY>
Play this Windows Media file:
<A HREF = “http://UserWebServer/Path/UserFile.wvx”>
UserFile</A>
</BODY>
</HTML>
Copy the Windows Media files (with .wma, .wax, .wmv, and .wvx file name extensions) to the Web server. When an end user clicks the reference on the Web page, the metafile downloaded and Windows Media Player opens. Windows Media Player opens the metafile, and then opens and plays the Windows Media file from its Web server
Q. How can the user subscribe to RSS feed from HostGator?
A: The HostGator has added an RSS feed in all Shared Web Hosting account cPanel’s (not Resellers), which allows to send server announcements directly to their cPanel. The user may also subscribe to announcements to receive them by e-mail.